Steelwedge Software

Steelwedge Software


Q&A with Roger Nessier, Vice President of Global Support and Customer Adoption

Posted: 03 Nov 2011 04:27 PM PDT

Roger Nessier comes to Steelwedge from Symphony Services where he was a founding executive and Vice President of Products and Services.  He grew Symphony from 80 to 4000+ people over eight years and has worked with over 300 software companies to deliver outsourced development, support, services and process consulting.  At i2 Technologies where he served as the Vice President of Development, he managed 150 team members in India, Canada and US, developing and deploying order management, marketplace and content solutions.   Roger is passionate about sports, especially bicycling. He also keeps an interest in learning about cultures and as the only American in a Vietnamese Cycling Club he enjoys observing and understanding Vietnamese history and culture besides taking great pleasure in accomplishing feats such as bicycling from San Jose to the top of Mt Diablo and back. Roger and his wife live in San Jose. Q. Why did you choose to join Steelwedge? A. It is important for me to feel engaged and excited about the value my company provides for our customers, but also feel that I am doing something socially and environmentally responsible.  The Steelwedge solution appears simple in its approach, but the results it achieves for our customers are game changing.  I can’t say that about many trendy software products on the market.  Steelwedge’s solution is one of the rare software solutions that is able to satisfy both the capitalist and the environmentalist in me.  Working at Steelwedge I feel I am doing great things by reducing waste and fuel costs, but at the same time improving the bottom line for our customers! Q. What best practices does Steelwedge employ to effectively and efficiently undertake customer adoption? A. User adoption is…

0 comments: